Sunstate Motorcycles Fraser Coast is a renowned brand that has established itself as a leading provider of high-quality motorcycles in the Fraser Coast region. With a commitment to excellence and a passion for delivering exceptional customer service, Sunstate Motorcycles Fraser Coast has become the go-to destination for motorcycle enthusiasts. Equipped with a team of knowledgeable and experienced professionals, the brand offers a wide range of motorcycles, accessories, and services to cater to diverse customer needs. Whether it's purchasing a new motorcycle, getting professional advice, or servicing an existing bike, Sunstate Motorcycles Fraser Coast ensures customer satisfaction at every step. With a reputation for reliability and an extensive inventory of top-notch products, the brand has garnered a loyal customer base that continues to grow. Discover the world of motorcycles and experience unparalleled quality and service with Sunstate Motorcycles Fraser Coast.
Amenities and More
- Delivery
- Credit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
Reviews
Very disappointed that I had to take my new seadoo fishpro ski into service multiple times after several failed attempts start at the ramp, only to pick it up told it’s not under warranty when it’s not even a year old ($$$) take it to the ramp again and have the same situation 2 more times.
Then I took it back to them for a service and only then discover a dead battery and they wouldn’t offer any $ back from previous visits which should have been covered by warranty.
Asked to speak to the manager Rick, told he will call me back, waited a week, tried again still no luck. Still don’t have the ski back.
Would have liked this resolved but they are to busy chasing sales instead of looking after customers. Think twice
Cashed up retiree. To their credit they did ask if I needed help when I walked in, but jeez ... I'd only just walked in!! After that I had trouble getting anyone interested, despite being the only person in the store. Sales bloke didn't get up from his desk as I got sick of waiting around and posed my enquiry from a bit of a distance. Rattled off the standard RRP for one of the models I was interested in - no apparent interest or enthusiasm in discussing it any further. Maybe because I just had the farm gear on, and he thought I couldn't afford it!! Couldn't sit on the model I was interested in, no demo bike for either of the models I was interested in. Ah well ... would have been a cash sale ... but they'll never know that now!!!
Good service, always better to buy in person than online, support your local motorcycle shops.
My son and I drove all the way to Hervey Bay (1,000km) to pick up his new motorcycle. I was a bit standoffish at first, but the salesman, Matt, was one of very few honest salesmen I have ever come across. He was true to his word in every respect. Great bunch of guys, good prices, even cheapest price on insurance. They even fitted a rear wheel stand at no extra cost. We just paid for parts (cheap too). Even the boss and finance guy came out to help load the bike on the ute!!! Honestly, they are the best motorcycle dealers I have dealt with. I would drive all the back there again to deal with them. I honestly don't believe the other bad reviews. Never been here before, but they treated us like royalty. Thanks guys!
I was looking for Triumph parts and initially the young girl was helpful but not enthusiastic. When she told me she had no idea when the part might arrive and I would need to pay for it to have the order placed, I told her I would not pay for a part before she could tell me a time frame for delivery. She suggested I buy the part on line! I did this and had the part delivered from the UK with in two weeks. I now have no need to return to Sunstate as the UK based company is happy to have my business.
Had 3 africa twins in for recall and service, left for 1&1/2 days, picked up today,1 bike only made it 1k before pumping all the oil out on the back wheel,brakes and road, all fairings on all 3 bikes not fitted correctly, would not recommend, rather take mine to the zoo and let the monkeys have a go,couldn't be any worse.
Great people great service and they go above and beyond to keep customers happy and help in anyway they can.
Shaun Hounsell from Sunstate Hervey Bay is one of the best examples of customer service I’ve ever come across. We live 10 hours from Hervey Bay but will not buy our skis from anywhere else. Shaun keeps us coming back again and again because he makes the process such a pleasure. He’s friendly, hard working, quick to communicate and always has a smile on his face. He goes above and beyond to accommodate our needs and to make sure we have everything we need. Would highly recommend.
Location
81 Old Maryborough Rd, Pialba QLD 4655, Australia
Hours
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Monday
08:30 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 05:30 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
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Saturday
08:30 AM - 01:00 PM
- Sunday Close
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